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We ask for your patience and understanding during this very trying time.

Our social team on Facebook and Instagram do not have access to the online order system and can not help you.Īrt Shed is working around the clock to get your art supplies to you. Please allow up to 24 hours for a reply.This is not ok, they are doing their best! 99% of our amazing customers are very understanding but the staff do get abusive emails and phone calls. If you have any issues with your order, we kindly ask that you send an email and be respectful.Express orders do have priority but we CAN NOT guarantee they will be sent the same day.Orders are taking between 1-4 days to be processed. Our same day dispatch is currently not running.We are not responsible for address mistakes. Please ensure the address is correct BEFORE you confirm your order.We can not add, remove or adjust your order. No changes can be made to your order once confirmed.We apologise for this, it's not something we would usually do but our staff are struggling under customer requests and it slows our processes down.īy agreeing to these terms and conditions you understand the following. Notes regarding online orders during this time.ĭue to high-level order volumes and having to reduce the amount of staff allowed in the warehouse at any time, we have had to make some changes. Order delays due to Covid-19 Restrictions
